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Radius Ads Geofencing Support

Last reviewed: September 12, 2026 · Setup guides, auto-sync, troubleshooting and billing help.

Radius Ads Geofencing keeps the geographic targeting of selected Meta Ad Sets aligned with approved delivery areas from Shopify. It works with supported Shopify delivery zones on its own; Radius Delivery is an optional source for radii, polygons, inclusions and exclusions.

Set up your first auto-sync

Supported area sources

Shopify delivery zones. Radius Ads Geofencing reads supported Delivery Profiles and Shipping Zones, including available countries, regions and fulfillment locations. The imported zone becomes a ready-to-approve advertising-area proposal.

Radius Delivery. Explore Radius Delivery when you need delivery radii, editable polygon zones, inclusions or exclusions. Radius Delivery is not required for standard Shopify country and region sources.

Important Shopify limitation. Radius Ads Geofencing does not claim to import radius or postal-code definitions from Shopify Local Delivery when Shopify does not expose those definitions through its public API. Open-ended zones such as “Rest of world” always require merchant review.

How each source revision is synchronized

1. Detect the new revision of the approved source.
2. Reapply saved merchant additions and exclusions to build the effective area.
3. Validate the source, Meta account, Ad Set and proposed geography.
4. Save the current Meta geography as a rollback snapshot.
5. Update geographic targeting only.
6. Read the Ad Set back from Meta and verify the saved result.
7. Record the audit result and make the outcome available to Shopify Flow.

Campaigns, ads, budgets, bidding, audiences, placements, creatives and schedules remain unchanged.

Merchant corrections survive Shopify changes

Additions and exclusions are stored as corrections relative to the Shopify source—not as a disconnected copy. A later Shopify revision rebuilds the effective area and reapplies those approved decisions. If the source becomes ambiguous, Radius Ads Geofencing asks for review instead of silently broadening the advertising geography.

Plans, active Ad Sets and history

• Essentials: 1 active Ad Set and 30 days of sync history.
• Growth: 5 active Ad Sets and 60 days of sync history.
• Scale: 15 active Ad Sets and 90 days of sync history.

Every plan includes the complete auto-sync process, supported Shopify and Radius Delivery sources, merchant corrections, Shopify Flow events, snapshots, verification and rollback. Each plan has a 7-day free trial. Partner and development stores can use the plans for free.

Shopify Flow notifications

Shopify Flow is the optional notification and orchestration layer. Auto-sync itself runs inside Radius Ads Geofencing and remains active even when a Flow workflow is disabled. Radius Ads Geofencing shows the detected Flow status in the app; workflows are created and enabled in Shopify Flow.

• Advertising auto sync added — continuous protection was enabled.
• Advertising geofence updated — new geography was written and verified.
• Delivery area removed — the mapping stopped safely and kept the last verified Meta geography.
• Advertising targeting changed — geography was edited outside Radius Ads Geofencing and requires review.
• Advertising geofence sync failed — authorization, validation, write or verification failed.
• Synchronize advertising geofence — optional scheduled or on-demand reconciliation.

When a mapping stops safely

A large but valid expansion or reduction does not stop auto-sync by itself. A mapping stops when continuing could overwrite merchant intent or the result cannot be verified:

• the connected source was removed or is no longer supported;
• Meta geography changed outside Radius Ads Geofencing;
• Meta authorization expired or access was revoked;
• Meta rejected the proposed geography;
• the read-back result did not match the requested update.

In these cases the last verified Meta geography remains unchanged and the mapping reports that it needs attention.

Resolve common issues

External targeting change detected.
Review the mapping in Radius Ads Geofencing. Reapplying the approved area explicitly establishes a new baseline and resumes protection. Avoid editing the connected geography directly in Meta Ads Manager while auto-sync is active.

Source removed or no longer available.
The last verified advertising geography remains unchanged. Restore the original source or approve a replacement area and connect it to the intended Ad Set.

Meta connection requires attention.
Reconnect Facebook from Radius Ads Geofencing, then confirm that the intended ad account and Ad Set are still available.

A Shopify Flow notification did not arrive.
Check that Shopify Flow is installed, the workflow is active, its action and recipient are configured, and the run appears in Flow activity. Then check the separate mapping status in Radius Ads Geofencing.

Uninstall and data handling

Uninstalling deletes stored connection and mapping data according to the app's data-deletion process. Radius Ads Geofencing does not perform a new Meta write during uninstall, so the last verified advertising geography remains in Meta. It will no longer be synchronized after uninstall.

Imported sources and approved areas contain geography configuration—not customer, order or address records. Radius Ads Geofencing updates only geographic targeting in merchant-selected Ad Sets.